Microsoft Dynamics CRM

Microsoft Dynamics CRM 4.0 delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability

Business Analytics for Microsoft Dynamics CRM is an out-of-the-box analytics solution that turns your CRM transactions into insight, empowering employees to improve performance. Enhance decision-making and performance management with business intelligence (BI) capabilities such as dashboards, key performance indicators (KPIs), scorecards, reports, analysis, and alerts.


Solution highlights


»  Rapid ROI - Business Analytics delivers a rapid return on investment (ROI). Deployment is fast, instant value is provided to end users, and it’s easy to make rapid efficiency gains. Costs for ongoing maintenance and change management are minimal, adding to a low total cost of ownership.

»  Instant visibility - Put performance information in the hands of your business users with pre-built analytics that give you instant visibility from day one of your rollout. Even the most remote employees can gain instant access using a web browser. The interface has a familiar Microsoft feel, and users can create their own analytics easily, without needing technical help. Instead of searching through endless reports to find crucial information, use rules, alerts, and exception reporting for immediate notification about changes in performance.

»  Everyday usability - The drag and drop web interface is fast and intuitive, and users never touch code or rely on developers to create analytics. It’s easy to create your own custom analytics, without the resource intensiveness typically associated with BI. The solution even comes packaged with out-of-the-box analytics to give you a head start, providing users with analytics from day one of your implementation.

»  Instant customizations - Business Analytics provides a rapid, low-risk deployment, no matter how much you’ve customized Microsoft Dynamics CRM. Our wizard-driven technology fast tracks the solution set up and makes it easy to import customizations on an ongoing basis, even for entire xRM solutions.

»  A single, complete solution - Unlike many alternatives, Business Analytics is a single, integrated solution to meet all your business intelligence needs – dashboards, reports, charts, analysis, key performance indicators (KPIs), scorecards, alerts, and business templates are in a single solution with a single interface. You only maintain and train one application – which ensures a low total cost of ownership and maximum productivity.

»  Extreme flexibility to adapt the solution to your needs - Business Analytics is powerful and flexible. Whether you want to extend analytics to other non-Dynamics business systems, or customize the help when you add new capabilities, it’s all possible.